If you do not have a recovery option or cannot access any of the recovery methods listed, you will need to fill out a form on Microsoft’s website to recover your account.
Email: Open the recovery email address, select the email from “Microsoft account team”, and note the code next to the “Security code” heading. Text: Open your phone’s Messages app, tap the text from Microsoft (usually a six-digit phone number), and note the code in the text message.
If you can’t read the characters, you can either click New for a different image, or click Audio to hear the letters spoken allowed.
If you can’t read the characters, you can either click New for a different image, or click Audio to hear the letters spoken allowed.
If you don’t know the answers to any of the questions asked on any of these forms, just leave the field blank and continue to the next one.
If you don’t know the answers to any of the questions asked on any of these forms, just leave the field blank and continue to the next one.
To add more passwords, click Add another password below the two boxes. The more information you can provide, the better.
Outlook. com or Hotmail: Click this checkbox if you have any other Hotmail or Outlook. com accounts, besides the one you are trying to recover. Skype: Click this checkbox if you have a Skype account. Xbox: Click this checkbox if you have an Xbox account.
If you can’t remember any contacts or subject lines, try contacting friends and family that may have received emails from you and see if they can help.
If you can’t remember any contacts or subject lines, try contacting friends and family that may have received emails from you and see if they can help.
If you do not have Outlook for your phone or tablet, you can download it for free from the Google Play Store on Android phones and tablets, or from the App Store on iPhone and iPad.
If you are already signed into Outlook through a different account, tap the Outlook icon in the upper-left corner (Android) or the “☰” icon with three horizontal lines (iPhone and iPad) to display the menu. Then tap the gear icon in the lower-left corner to open the Settings menu. Then tap Add Mail Account below the account you are currently signed in to.
If you do not have a recovery option or cannot access any of the recovery methods, you will need to fill out a form on Microsoft’s website to recover your account.
Email: Open the recovery email address, select the email from “Microsoft account team”, and note the code next to the “Security code” heading. Text: Open your phone’s Messages app, tap the text from Microsoft (usually a six-digit phone number), and note the code in the text message.
