Keep your tone light and neutral as you answer the phone.
Try saying, “Hi Levi, how are you doing?”
You can say things like, “Hey, what’s up?” and “What’s happening?”
Try saying, “Hey Mike, it’s Ruby calling. ”
Use more formal language, like “Hello,” instead of casual language such as “Hi” when in professional situations. You can also thank the person for calling your company to show that you appreciate their business.
Try saying, “Good morning, this is Jacob from Quickie’s Print Shop. ”
You can prompt people for information by saying things like “How may I direct your call?” or, “How can I help you?”
Say something like: “May I put you on hold for a moment while I redirect your call?”
If you are at a restaurant or in the middle of a meal, consider taking your phone call outside or letting it go to voicemail until you can talk to them without food in your mouth.
A good rule of thumb is not to let your phone ring more than 3 times.
Try something like, “Hi, this is Hannah. I’d like to speak to Zachariah, please. ”
Say something like, “It was a pleasure talking to you, Jane. ” or, “Thank you for calling WikiHow, have a nice day. ”
For example, try something like, “Hi, you’ve reached Gwyn Fravel of the Marketing Department. I’m not in right now, please leave me a message and I’ll get back to you as soon as I can. ”
