Check the surface of your product. Most serial numbers are listed in a small box on the bottom. If your product connects to iTunes, check the iTunes menu to find your serial number. On Macs, click on “About This Mac” on the menu. Click “Settings” then select “General” followed by “About. ”
You can either drop off your device at a local Authorized Service Provider or mail it in. The Specialist will provide you with a correct address if you’d like to mail in your device. Apple Support is available 7 days a week from 7:00 am to 11:00 pm Central time.
Apple Support can help you with iPhone issues like repairs and physical damages, battery and charging, Apple ID and password, system performance, Wi-Fi, App Store and iTunes, iOS, iCloud, FaceTime, and messages.
AppleCare assists customers with technical support, hardware coverage, and software coverage.
For example, if you live in Latin America and the Caribbean, call 0800-761-0880 if you live in Brazil or 001-866-676-5682 if you live in Mexico. You must be located in the country you dial to complete the call. If your country is not listed, then try the online chat feature instead of phone calls.
Select your product from Mac, iPad, iPhone, Apple Watch, Apple TV, Music, Billing and Subscriptions, Apple ID, Apps and Software, or More. Topics for Mac support include Startup or Power, Internet and Connectivity, Installations and Updates, Mail, Hardware Issues, Apple ID and Password, Printing and Scanning, to name a few.
If you’d like, you can make a reservation to decrease your wait time. To make a reservation, click on the location you’d like to visit, and choose a time that works for you out of the listed options.
You can call from 7:00 a. m. to 11:00 p. m (Central) 7 days a week. If you do not live in the United States, you cannot make your purchases on the phone. Order online instead!
You can call from 7:00 a. m. to 7:00 pm (Central) 7 days a week. For Enterprise sales or Government sales, call (877) 412–7753. This is only available for businesses in the United States.
You can also call this number to check the status of your order. Purchasing online is only available for students or teachers in the United States. Visit https://www. apple. com/us-hed/shop and purchase online if you live outside the United States.
You will be redirected to your product’s particular feedback form once you click on your product.
Selecting your operating system helps specify your feedback. Choose from macOS 10. 12 - 10. 13. 2 or OS 10. 11. 16 and earlier. All feedback submitted is read by Apple staff, though not every submission will receive an individual response.
Feedback type includes Enhancement Request, Bug Report, Design/Ease of Use, Efficiency/Workflow, Software/Hardware Compatibility, Connectivity/Interoperability, and Configurability
