If the selected item has a “Subscribe & Save” option, toggle to the “One-time purchase” setting to reveal a clickable version of the seller’s name.
If you see the Seller Messaging Assistant, select An order I have placed to inquire about an existing order, or An item for sale to ask a question before buying. If you see a form with drop-down options, follow the prompts to choose a topic for your question or comment. Choose the subject that’s the closest match for your question or comment. Possible subjects you can choose from include product details, shipping, return and refund policies, and product customization.
You’ll need to limit your message to no more than 4,000 characters.
You can submit seller feedback for up to 90 days after the date of your order.
If you have lots of messages and you’re having a hard time finding the one you want, the app allows you to display messages from a specific date range.