If you’re using a HERO3+ or older, turn Wi-Fi OFF on the camera before connecting it to your computer. There’s a dedicated button to enable and disable Wi-Fi on the side of the camera. [1] X Research source
Connect the camera to one of the main USB ports on your computer rather than a USB hub or a port on your keyboard or monitor. On a Mac, a camera icon will appear on the desktop. Double-click on it to access the photos and videos stored on the camera’s microSD card. In Windows, go to My Computer, then locate your GoPro in the list of available drives and double-click on it. For HERO7 and earlier GoPros, Quik for desktop (Mac and Windows) will open.
If you have an adapter that you’ve put your microSD card into, you’ll then need to insert it into the SD reader slot on your computer.
To use the camera as a webcam, select GoPro Connect instead.
To use the camera as a webcam, select GoPro Connect instead.
To use the camera as a webcam, select GoPro Connect instead.
Quik does not support HERO7, HERO8, or HERO 9. Instead, your computer’s default photo app will open if your computer reads an “MTP” connection between your GoPro and your computer, then it’s working as intended. With your camera unplugged from your computer, you can check this setting in your camera by going to Connections > USB Connection > MTP, which allows file transfers.
