Keep your keys in a safe place, such as a cupboard or dresser drawer, so you don’t misplace it.
The card on the back of the manual is usually removable so you can save it. Do not throw the card away since it has important information about the serial and model number, which you may need in the future if you forget your passcode.
If you enter the incorrect passcode too many times, then the safe may time out and not allow you to unlock it for a set amount of time. If the keypad or light doesn’t work when you’re entering your code, then you may need to replace the batteries in the side of the keypad.
Enter the combination and pull the handle down while the door is open so you can practice unlocking it.
For example, your combination may look like 53-17-24. Keep the safe’s information in a spot where you won’t forget it so you can access it later on.
If your safe is a left-right-left style combination, then turn the dial counterclockwise instead.
Rotate the dial clockwise if you have a left-right-left style safe. Make sure you slow down as you rotate the lock so you can get the number to line up perfectly or else the safe may not open.
If you have a left-right-left safe, then turn the dial counterclockwise when you put in the final number.
You can find where the model and serial numbers for your safe are here: https://www. sentrysafe. com/support/find-your-model-or-serial-number.
If you need to replace a key to a safe, enter your info here: https://replacements. masterlock. com/lost-key?_ga=2. 86099672. 1343174243. 1560882695-379797164. 1560882695. For a lost combination or factory code, enter your information here: https://replacements. masterlock. com/lost-combo?_ga=2. 75025490. 1343174243. 1560882695-379797164. 1560882695.
You may also be charged for taxes depending on where you live.
You can also order an expedited set of keys to be delivered the next day, but it costs $50 USD for a set of 2. If you need to access your safe immediately, you may need to pick the lock if you’re able.
